Rhino Rock Studios Ltd

Privacy Policy

Effective Date: May 8, 2026 
Last Updated: May 8, 2026 

Welcome to the website and games operated by Rhino Rock Studios Ltd (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you: 

  • Visit our website;  

  • Play our games on VR or non-VR platforms;  

  • Use related services, applications, forums, or support systems;  

  • Interact with us through social media, events, newsletters, customer support, or business inquiries.  

This Privacy Policy applies to our games and services across multiple platforms, including PC, console, mobile, web, and virtual reality (VR) platforms. 

1. Information We Collect

We may collect the following categories of information. 

A. Information You Provide

You may provide information directly to us, including: 

  • Name or username;  

  • Email address;  

  • Account login details;  

  • Customer support messages;  

  • Survey responses;  

  • Competition or giveaway entries;  

  • Community posts or user-generated content;  

  • Business or partnership inquiries.  

B. Gameplay and Device Information

When you use our games or website, we may automatically collect: 

  • IP address;  

  • Device identifiers;  

  • Browser type;  

  • Operating system;  

  • Hardware information;  

  • Game performance and crash data;  

  • Gameplay statistics and progress;  

  • Language and region settings;  

  • Session duration and interaction data.  

C. VR and Motion Data

For VR titles, we or our platform partners may process certain motion and interaction data necessary to provide gameplay functionality, including: 

  • Headset movement;  

  • Controller movement;  

  • Spatial positioning;  

  • Hand tracking data;  

  • Room-scale boundary information;  

  • Interaction telemetry.  

We do not use VR movement or tracking data to identify users personally unless explicitly stated otherwise. 

If biometric or sensitive data is ever collected, we will request consent where required by law. 

D. Cookies and Analytics

Our website may use cookies and similar technologies to: 

  • Remember user preferences;  

  • Measure website traffic;  

  • Improve performance;  

  • Analyze user behavior;  

  • Support marketing and advertising campaigns.  

You can manage cookies through your browser settings. 

E. Platform and Third-Party Data

When you access our games through third-party platforms, we may receive limited information from those providers, such as: 

  • Platform user ID;  

  • Username or gamertag;  

  • Friends or multiplayer identifiers;  

  • Purchase confirmation;  

  • Achievement or leaderboard data.  

This may include services provided by: 

  • Steam;  

  • Meta Quest;  

  • PlayStation;  

  • Xbox;  

  • Nintendo;  

  • Apple;  

  • Google;  

  • Epic Games;  

  • Other storefronts or platform operators.  

Your use of those services is also governed by their respective privacy policies. 

2. How We Use Information

We may use collected information to: 

  • Provide and operate our games and services;  

  • Maintain multiplayer and online functionality;  

  • Improve gameplay and user experience;  

  • Diagnose bugs and technical issues;  

  • Respond to customer support requests;  

  • Detect cheating, fraud, or abuse;  

  • Communicate regarding business partnerships or outsourcing services;  

  • Send updates, newsletters, or marketing communications;  

  • Comply with legal obligations;  

  • Protect the security and integrity of our services.  

3. Legal Bases for Processing (UK/EU Users)

If you are located in the UK or European Economic Area (EEA), we process personal data under one or more of the following legal bases: 

  • Performance of a contract;  

  • Legitimate interests;  

  • Compliance with legal obligations;  

  • Your consent.  

4. Sharing of Information

We may share information with: 

  • Platform providers and storefronts;  

  • Hosting and cloud service providers;  

  • Analytics providers;  

  • Payment processors;  

  • Customer support providers;  

  • Advertising and marketing partners;  

  • Professional advisers and contractors;  

  • Legal authorities where required by law.  

We do not sell personal information in the traditional sense. 

5. Data Retention

We retain personal information only as long as reasonably necessary to: 

  • Provide services;  

  • Resolve disputes;  

  • Enforce agreements;  

  • Meet legal or regulatory obligations.  

Retention periods may vary depending on the type of data and applicable laws. 

6. International Transfers

Your information may be processed in countries outside your own, including countries that may not provide the same level of data protection. 

Where required, we implement appropriate safeguards for international data transfers. 

7. Children’s Privacy

Our games and services are not directed toward children under the age required by applicable law unless explicitly stated otherwise. 

We do not knowingly collect personal information from children without appropriate parental consent where legally required. 

If you believe a child has provided personal information unlawfully, please contact us so we can delete it. 

8. Your Rights

Depending on your location, you may have rights including: 

  • Access to your personal information;  

  • Correction of inaccurate data;  

  • Deletion of your data;  

  • Restriction of processing;  

  • Data portability;  

  • Objection to certain processing activities;  

  • Withdrawal of consent.  

To exercise your rights, contact us at: hello@rhinorockstudios.com

9. Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. 

However, no online service can guarantee absolute security. 

10. Third-Party Services and Links

Our website or games may contain links to third-party services or integrations. 

We are not responsible for the privacy practices of third parties. We encourage users to review their policies separately. 

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. 

When changes are made, we will revise the “Last Updated” date above. Continued use of our services after changes become effective constitutes acceptance of the updated policy. 

12. Business, Co-Development, and Outsourcing Services

Rhino Rock Studios Ltd may provide game development, co-development, outsourcing, technical, art, design, QA, consulting, and related business services to partners and clients. 

In connection with these services, we may collect and process business contact information such as: 

  • Names;  

  • Business email addresses;  

  • Company details;  

  • Project communications;  

  • Contractual and billing information.  

We use this information solely for: 

  • Managing business relationships;  

  • Providing contracted services;  

  • Project communication and collaboration;  

  • Legal, accounting, and operational purposes.  

We treat confidential client materials and communications as confidential and only access or process information necessary to perform agreed services. 

If you contact us regarding business partnerships, outsourcing, or co-development services, we may retain your contact details and correspondence for business administration purposes. 

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact: 

Rhino Rock Studios Ltd
Floor 3, 86-90 Paul Street 
London, EC2A 4NE 
United Kingdom 

Email: hello@rhinorockstudios.com